White & Green FAQ’s
How do I know what size my mattress/pillows/duvets are?
All of our measurements are for standard UK and Irish beds. Table as follows: width x length x depth.
We have these measurements beside each product description. Unfortunately, there’s no high-tech way to figure this out other than to pull out a tape and get measuring! Just remember to check everything individually- you may have a double-sized mattress with a king-sized duvet on top!
I am buying from outside of Ireland and the UK, are my beds/duvets/pillows different sizes?
Yes! Standard measurements differ depending on where in the world you buy them. We are about to publish more information via our blog on this, but in the meantime, check out our dimensions by each product description and see if they fit your measurements.
Do you have a physical store?
We have a store at 18A The Crescent, Monkstown, Co. Dublin beside Café du Journal. We will also have stands at several fairs this year across Ireland and the UK including: Irish Homes and Interiors Show, March 24-26th 2017 at Punchestown Racecourse, House exhibition, May 26-28th at the RDS, Dublin, House & Garden Festival, June 21-24th at The Olympia, London, RDS Horse Show, August 9-13th, Dublin.
Do you offer different colours and designs?
The moment our new stock arrives, we place it online for you to browse. We are currently creating a beautiful range of herringbone throws in several different colours, as well as lace-design bed sheets which will be available in smaller bed sizes (single and double). Please keep an eye on our social media or subscribe to our mailing list to stay informed about new arrivals.
Can I put my sheets or throw in the washing machine?
Yes, all of our products are made using the finest 100% organic cotton, so they can be thrown in the washing machine, and they wash beautifully.
Do I have to iron my sheets?
You don’t have to iron them if you don’t want to. You can take them out of the dryer slightly damp and hang them to dry, then fold straight away and leave in the hotpress. However, we personally like to iron them to keep that really luxurious look on our beds!
Can I pay if I don’t have a PayPal account?
Absolutely. You do not have to have a PayPal account to purchase. We simply use PayPal as a secure gateway to accept payment from all major credit cards: Visa, Mastercard, American Express and Discover.
How long will delivery take?
Typically, orders for Ireland and the EU are processed and delivered within 1-3 days (excludes Saturdays and Sundays). All deliveries are made between normal working hours, Monday to Friday. As we use a courier service, we cannot specify an exact time. All packages must be signed for upon delivery.
Please note: bad weather or unforeseen circumstances may cause delays in deliveries, so please plan accordingly.
See more information here.
I am not home during working hours, what should I do?
We need a signature upon delivery, so we cannot leave the order at your house if you are not there. Many people send the delivery to their workplace or to a neighbour who will be at home during the day. You can also check out Parcel Motel, who will receive your delivery for you and you can collect it from them 24/7 within 48 hours: http://www.parcelmotel.com/collect/
Can I return items after delivery?
Yes, absolutely. Please check out our returns policy here.
Do you offer a gift wrapping service?
Yes, we can gift wrap with beautiful boxes for your loved one! Simply click “add gift box” at the checkout!
Can I be placed on your mailing list?
Yes, you can click here to be added to our customer database. We use the secure MailChimp system to run our mailing list and please note that this is strictly for our use only and not available to any third parties whatsoever. We do not pass on any information.